Refund policy

Returns & Refunds (Concrete Humans)

All sales are final.
We do not offer refunds, returns, or exchanges at this time.

Damages / Wrong Item

If your order arrives damaged or you receive the wrong item, contact us within 48 hours of delivery at concretehumansss@gmail.com with:

  • Your order number

  • A clear photo of the item and packaging

If approved, we’ll replace the item (if available) or provide a resolution at our discretion.