Refund policy
Returns & Refunds (Concrete Humans)
All sales are final.
We do not offer refunds, returns, or exchanges at this time.
Damages / Wrong Item
If your order arrives damaged or you receive the wrong item, contact us within 48 hours of delivery at concretehumansss@gmail.com with:
-
Your order number
-
A clear photo of the item and packaging
If approved, we’ll replace the item (if available) or provide a resolution at our discretion.